Working in returning offices, Administrative Assistants handle front-line interactions with electors and other stakeholders in the constituency and are focused on customer service. Strong people skills, phone etiquette, and expertise with computer applications are required.


  • Serves as the primary point of contact for the returning office and greets visitors, potential candidates, and voters
  • Provides administrative support to the returning officer and election clerk including scheduling appointments, procuring supplies other various administrative duties as required
  • Handle and direct in-person and telephone-based inquiries to the appropriate person
  • Assists with recruitment of election workers to ensure all voting location positions are filled before voting begins
  • Assists in setting up and closing the returning office
  • Helps the Returning Officer, Election Clerk, and Office Coordinator as requested

Specific Skills:

  • Have a strong familiarity with computer systems and related technologies, including:
    • Proficiency working in Microsoft Windows
    • Proficiency with Microsoft Office (Word, Excel, Outlook, etc.)
    • Aptitude working with Internet-based software and applications
  • Ability to meet tight deadlines
  • Strong organizational skills and attention to detail
  • Effective communication skills, both oral and written
  • Good telephone etiquette with clear enunciation
  • Able to handle pressure and dealing with the public
  • Good attention to detail and accuracy when accomplishing tasks
  • Judgment, tact, and diplomacy in handling confidential information
  • Ability to maintain a good rapport with a variety of stakeholders