Working in returning offices, Administrative Assistants handle front-line interactions with electors and other stakeholders in the constituency and are focused on customer service. Strong people skills, phone etiquette, and expertise with computer applications are required.
Responsibilities:
- Serves as the primary point of contact for the returning office and greets visitors, potential candidates, and voters
- Provides administrative support to the returning officer and election clerk including scheduling appointments, procuring supplies other various administrative duties as required
- Handle and direct in-person and telephone-based inquiries to the appropriate person
- Assists with recruitment of election workers to ensure all voting location positions are filled before voting begins
- Assists in setting up and closing the returning office
- Helps the Returning Officer, Election Clerk, and Office Coordinator as requested
Specific Skills:
- Have a strong familiarity with computer systems and related technologies, including:
- Proficiency working in Microsoft Windows
- Proficiency with Microsoft Office (Word, Excel, Outlook, etc.)
- Aptitude working with Internet-based software and applications
- Ability to meet tight deadlines
- Strong organizational skills and attention to detail
- Effective communication skills, both oral and written
- Good telephone etiquette with clear enunciation
- Able to handle pressure and dealing with the public
- Good attention to detail and accuracy when accomplishing tasks
- Judgment, tact, and diplomacy in handling confidential information
- Ability to maintain a good rapport with a variety of stakeholders